At Fantasy Sports 11, we are committed to providing a fair and transparent environment for all our users. This Cancellation/Refund Policy outlines the terms and conditions under which cancellations and refunds are processed.
Company-Initiated Cancellation: Fantasy Sports 11 reserves the right to cancel any contest at our discretion. If a contest is canceled by us, all entry fees will be refunded to the users' accounts.
User-Initiated Cancellation: Once a user has joined a contest, the entry fee is non-refundable. Users cannot cancel their participation in a contest once it has been confirmed.
In Case of Technical Issues: If a user faces technical issues that prevent them from participating in a contest, they may be eligible for a refund. Users must report such issues immediately to [email protected].
Verification Process: Refunds are subject to verification by our team. We may require additional information to process the refund request.
Refund Timeframe: Approved refunds will be processed within 7-10 business days and credited to the user's account or original payment method.
Fantasy Sports 11 is not responsible for user errors, including but not limited to:
Incorrect selection of teams
Late entries
Network or connectivity issues on the user's end
We encourage responsible play and advise users to carefully read the rules and terms before participating in any contest. If you have any concerns or require assistance, please reach out to our support team.
For any questions or concerns regarding cancellations or refunds, please contact us at [email protected].